Terms of Service
Surveybox ("Surveybox", "we", "us" or "our") agrees to furnish services to the Subscriber (the "Subscriber", "you" or "your"), subject to the following Terms of Service. Use of Surveybox's service constitutes acceptance and agreement to Surveybox's Terms of Service.
Surveybox reserves the right to modify the Terms of Service without notice.
Use of Services
You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of Sweden or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within and collected by your account. You agree to immediately notify Surveybox of any unauthorized use of your account or any other breach of security. Surveybox will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.
Acceptable Conduct
You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using Surveybox. You will not engage in any activity that interferes with or disrupts Surveybox's services or networks connected to Surveybox.
Prohibited Usage
You agree that any of the below activities are considered prohibited usage and will result in immediate account suspension or cancellation without a refund and the possibility that Surveybox will impose fees, and/or pursue civil remedies without providing advance notice.
Misuse of system resources: Intentional misuse of system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, or disk IO.
Access to other computers or networks without authorization: Attempting unauthorized and/or illegal access of accounts not belonging to the party seeking access. Any act which interferes with the services of another user or network.
Data Protection and Privacy
Surveybox is committed to protecting your privacy and the security of your data. We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. You retain ownership of all data you submit through our services.
Service Availability
While we strive to maintain high service availability, Surveybox does not guarantee uninterrupted access to our services. We may perform maintenance, updates, or experience technical issues that could temporarily affect service availability.
Limitation of Liability
Surveybox shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.
Termination
Either party may terminate this agreement at any time with or without cause. Upon termination, your access to the services will be discontinued, and any data associated with your account may be deleted in accordance with our data retention policies.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Swedish courts.
Contact Information
If you have any questions about these Terms of Service, please contact us at support@surveybox.ai.
Last updated: January 2025